Get in Touch with Pelican Kayak
We’re here to help you find the perfect kayak for your next adventure. Whether you have questions about our products, need support, or want to share your paddling story, our team is ready to assist.
Email Us
Have a question or need assistance? Send us a message and we’ll respond within 24-48 hours.
Visit Us
1425 Riverside Avenue
Birmingham, AL 35203
United States
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM EST
Saturday: 10:00 AM – 4:00 PM EST
Sunday: Closed
We typically respond to inquiries within 1-2 business days.
Shop Our Collection
Browse our complete range of fishing, recreational, tandem, and sit-on-top kayaks.
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Fill out the form below and our team will get back to you as soon as possible. We’re committed to providing excellent customer service and support.
Frequently Asked Questions
The right kayak depends on how you plan to use it. For fishing, explore our fishing kayak collection with built-in rod holders and storage. For family outings, consider our tandem kayaks. For solo recreation, our sit-on-top and sit-in models offer excellent stability and comfort. If you need help deciding, email us with details about where and how you plan to paddle, and we’ll guide you to the perfect model.
Pelican kayaks are built to last with quality materials and construction. Warranty details vary by model and purchase location. For specific warranty information about your kayak, please contact us with your model name and purchase date, and we’ll provide complete coverage details.
Yes! We offer a full range of accessories including paddles, seats, scupper plugs, drain plugs, and more. Visit our kayak accessories collection to find replacement parts, upgrades, and add-ons. If you need a specific part that isn’t listed, contact us and we’ll help you locate it.
Proper care extends your kayak’s life. After each use, rinse with fresh water to remove salt, sand, and debris. Store your kayak out of direct sunlight when not in use, ideally in a covered area or with a UV-protective cover. Avoid dragging the kayak across rough surfaces, and regularly inspect for any damage. Clean the hull periodically with mild soap and water. For detailed maintenance tips specific to your model, email us and we’ll send you care guidelines.
Return and exchange policies depend on where you purchased your Pelican kayak. If you bought through one of our retail partners, their return policy applies. Contact us with your order details and we’ll help coordinate any return or exchange questions with the retailer.
Most Pelican kayaks require minimal assembly—typically just attaching seats, rod holders, or other accessories. Each kayak includes setup instructions. If you need additional guidance, email us with your model name and we can provide step-by-step setup assistance or troubleshooting support.
Ready to Start Paddling?
Explore our complete collection of fishing, recreational, tandem, and sit-on-top kayaks. Find the perfect Pelican kayak for your next water adventure.
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